SHIPPING & RETURNS
Shipping time will vary depending on the amount of items the customer purchases. Since each item is handmade to order, the process will then vary. For a typical order of 1-3 items including the time to make the items, this could take up to 3 weeks for the order to reach the customer. Note: If you need an item by a certain time or day please order as soon as possible!!
Shipping costs will also vary according the amount spent on products. Diva Dye LLC is not responsible for any lost items within the mail. IF an item does not make it to the customer, please contact me as soon as possible via email.
Return & Exchange Policy
Diva Dye LLC has a NO RETURN POLICY. All sales are final as each item is handmade and a lot of work is involved in making each piece.
If an item does not fit to your satisfaction, you may exchange your purchase one time only. The shipping will be paid for both ways for this one time exchange. If you physically purchased an item from the company, you are also entitled to a one time exchange, but it must be an in person exchange.